Wild Rose Florist Online
www.wildroseflorist.com.au is an extension of our retail business and we care about our online presence as much as we do about our retail store at 35 Rose street Essendon 3040.
It is important to us that our customers understand we are always available to help over the phone or instore and we welcome contact from our customers. Our website is offered as a service and convenience to our customers and the same level of customer service is implied and delivered online as it is instore.
Our online store is very secure and we constantly review all services to ensure it remains secure at all times.
If anyone has any questions or concerns please contact us immediately and we will offer every assistance possible.
Warranties and Guarantees
Wild Rose Guarantees that all floral products are fresh daily and of premium quality.
We have an extremely good reputation for supplying “Quality products that last” however, when dealing with live products, accidents can happen.
If any product is delivered in poor condition or is deemed faulty, a full replacement will be offered and delivered at our cost.
Replacement will not be offered on flowers where they have been placed inappropriately or the flower care instructions provided by Wild Rose Florist have not been followed.
Any items to be replaced must be retained for collection by Wild Rose Florist for return to our appropriate grower / supplier.